This class aims to enhance Real Estate Agents' comprehension of human behavior's impact on interactions, preventing unintentional discrimination against protected classes. Agents will delve into recognizing unconscious biases, ensuring equal service, treatment, and access for all. It equips agents to develop strategies, comprehend protected classes, and address potential bias impacts.
Learn more about this course here:
https://www.mass.gov/doc/protect-the-protected-class/download
No-Shows Policy – Registrants who fail to attend the class and do not contact RACM Staff prior to the class/event start date with a cancellation request in writing (see above), will automatically forfeit all registration fees and/or be subject to a $25 No-Show fee.
REALTOR® Association of Central Massachusetts
492 Washington St, Auburn, MA 01501
(508) 832 – 6600
Copyright 2025
RACM’s MISSION: Empower members with the resources to achieve professional success.
RACM’s VISION: The benchmark for excellence in the real estate industry.
The term REALTOR® is a registered, collective membership mark that identifies members as a professional who subscribes to a strict Code of Ethics and Standards of Practice set forth by the National Association of REALTORS®.