Weekly Series: Foundational Series – Building a Solid Foundation for Your Career. Thursday of each week from 10 am – 11:30 am, Hands-on Training with Role Playing and Presentation Techniques Topics
RACM Member Price: $100 for 14 Sessions OR $20 Per Session
Non-Member Price: $30 Per Session (No class bundle option)
Objective: Equip REALTORS with the emotional intelligence to connect with clients and understand their needs.
Key Topics:
-Recognizing personality types (DISC profile)
-Adapting communication styles to clients
-Active listening and emotional intelligence
Role-Playing/Practice:
-Client interaction scenarios with varying personality types
Tools/Resources:
-DISC personality test, client communication strategies
REALTOR® Association of Central Massachusetts
492 Washington St, Auburn, MA 01501
(508) 832 – 6600
Copyright 2025
RACM’s MISSION: Empower members with the resources to achieve professional success.
RACM’s VISION: The benchmark for excellence in the real estate industry.
The term REALTOR® is a registered, collective membership mark that identifies members as a professional who subscribes to a strict Code of Ethics and Standards of Practice set forth by the National Association of REALTORS®.
